Consent To Our Communication With You By E-Mail - By establishing an Account with us you grant permission for Mars Printing to contact you at your e-mail address.
Guarantee - Mars Printing guarantees the quality of the work we deliver to our customers. This guarantee is limited to providing the best possible resolution and images of the file you send us and to deliver the correct quantities that you order from us. Please note that we cannot improve the quality of file(s) that you send us. We suggest that you send images with at least 300 dpi, (dots per inch). We cannot guarantee exact color matching. If you wish to make a claim concerning a job you received, please email us in the contact us section on our website.
Delivery - Mars Printing ships all orders promptly. We cannot guarantee the arrival time of your order. You can choose from next day shipment, 2 day shipment or 3 day shipment at the time of your order to help get your order to you as quickly as you might need it.
Prices - Prices quoted are limited to acceptance within 30 days, are for immediate production thereafter, and are subject to all local, state, and federal taxes; and to changes in cost of materials and labor prior to acceptance. If our site has a pricing error we reserve the right to contact you to and give you the option to cancel your order or to proceed with the correct pricing.
Indemnification - Any materials that are sent to Mars Printing are agreed by the sender to be the property of the sender and not copyrighted by another party or do not possess or include any other type of proprietary information or protection. In addition, sender acknowledges that any material sent to Mars Printing is not subject to any slander or libel statements about any person or entity. The sender (customer) agrees to hold Mars Printing harmless and pay for any costs whatsoever resulting from claims made by a third party concerning the reproduction of any protected materials.
Shipment - All orders are shipped with USPS or UPS unless otherwise specified.
Cancellations/Returns - Cancellations are only accepted if we have not started to print your order. If your order has been produced or is in process it cannot be canceled. Due to the fact that all orders are custom orders we do not accept returns.